What is NOT a step in the personnel investigation process?

The correct answer indicates a role that is not typically involved in the personnel investigation process. The Trauma Director primarily oversees trauma care and is focused on clinical operations rather than the investigative aspects of personnel matters. In a personnel investigation, the focus is on the roles that manage human resources, compliance, and regulatory aspects, which are generally fulfilled by employers and state-level agencies such as State EMS or SC-Santa Clara EMS. These entities are responsible for ensuring adherence to protocols, evaluating personnel conduct, and addressing any issues that arise during the course of employment.

In this context, the Trauma Director's involvement would not align with the core functions of the personnel investigation, which are centered on administrative oversight and regulatory compliance rather than direct clinical management.